I love shopping at Kohl’s. I’ve been a card-carrying valued and loyal shopper since they opened their retail doors.
Look at the jewelry price tag above.
This is not the first time I’ve encountered an up charge on a product I’ve purchased from them. If it were, it might not be as big a deal to me. The first item I found with a stealth price beneath a tag, I purchased about three months ago, a wall clock that had a price of $19.99 printed directly on the box. A Kohl’s tag was placed over that price with a new price of $24.99. Granted, I rarely buy anything, anywhere, without a discount. With the discount I used that day, I paid less than the printed price on the box, but I would have preferred the discount off the ‘original’ price. Seems fair, right?
That ‘find’ rubbed me the wrong way. I was curious. I took the box into my Kohl’s to kindly speak with a customer service employee, maybe even a manager. She explained it was a customary practice in retail, as items are on the shelf, they often have the prices changed, sometimes up, sometimes down.
Really? They price UP?
The above tag indicates this is true. I wasn’t searching for a new price underneath the $45 tag. I simply needed to peel the tag down a bit to release the charm from the backing. Bingo. I found a price $10 lower. This time I decided to write about it.
Fair warning. Things really may not always be what they seem when you see “SALE.” After your discounts, you might actually be paying closer to what the item was originally priced. I’ve heard about this practice, but now I’ve knowingly experienced it. And I think it stinks.
What do you think? Have you found this on your own? Have you asked the store manager about it? Come on, Kohl’s. I know you run a business and I want that to remain successful and I want you to stay in my town, but I don’t like this label swap game. Cut it out.
Want more Wordless Wednesday? Check out: